Clinic Policies
Cancellation Policy
We require 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee. We understand that unexpected circumstances arise, so please contact us as soon as possible if you need to change your appointment.
Late Arrivals
If you arrive more than 15 minutes late for your appointment, we may need to reschedule to ensure we can provide the full treatment time and attention you deserve.
Consultation Requirements
A consultation is required before any cosmetic injectable treatment. This ensures we can assess your suitability, discuss your goals, and create a safe treatment plan. Consultations may be complimentary when followed by a treatment.
Aftercare
Following your treatment, we will provide detailed aftercare instructions. We are available for follow-up queries via phone or email. A complimentary review appointment is included with most injectable treatments.